At Exploria S.A.C., we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you access or use our website and services. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
Demographic Information
- Location
- Preferences and interests
Travel Related Information
- Passport details
- Medical information
- Other relevant data required for the organization and safe operation of your trip
This information is collected only when voluntarily provided by you through our website, booking forms, or direct communication.
2. Use of Information
We use your personal information for the following purposes:
- Internal record keeping and administrative management
- Improving our products, services, and customer experience
- Organizing national and international travel services, including accommodations, trekking permits, transportation, and related logistics
- Sending promotional communications about tours, special offers, and important updates
- Conducting market research via email or phone
- Personalizing your experience on our website
We will only use your information for legitimate business purposes related to our services.
3. Information Security
Exploria S.A.C. implements appropriate physical, electronic, and administrative security measures to protect your personal information against unauthorized access, disclosure, alteration, or misuse.
Access to personal data is restricted to authorized personnel only and handled with strict confidentiality.
4. Use of Cookies
What are cookies?
Cookies are small files stored on your device that help us enhance your browsing experience.
How we use cookies:
- To analyze website traffic and improve site performance
- To personalize content based on your interests
- To perform statistical analysis (data collected is later removed or anonymized)
Cookies do not give us access to your device or personal information beyond what you voluntarily provide.
You may choose to accept or decline cookies through your browser settings. Please note that disabling cookies may affect the functionality and experience of our website.
5. Links to Third Party Websites
Our website may contain links to external websites for informational purposes. Once you leave our website, we do not have control over the content or privacy practices of those sites.
We encourage you to review the privacy policies of any third party websites before providing personal information.
6. Control of Your Personal Information
You have the right to manage your personal data in the following ways:
- If you have subscribed to marketing communications, you may opt out at any time by contacting us at info@exploria.tours
- We do not sell, rent, or share your personal information with third parties, except when required by law or with your explicit consent
- If you believe that any information we hold about you is incorrect or incomplete, you may request correction by contacting us directly
We are committed to maintaining accurate and up to date personal data.
7. Contact Information
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:
Exploria S.A.C.
Email: info@exploria.tours